1. Introduction
Welcome to Limber ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.
2. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, email address, date of birth, gender.
- Health and Fitness Data: Flexibility levels, mobility test results, workout history, goals.
- Device Information: IP address, device type, operating system, unique device identifiers.
- Usage Data: App usage patterns, features accessed, session duration.
3. Legal Bases for Processing
We process your personal data under the following legal bases (as required by GDPR Article 6):
- Performance of a contract: To deliver the App’s core functionality and services.
- Consent: For sending newsletters, promotional materials, and processing health data. You can withdraw consent at any time.
- Legitimate interests: To analyze app usage, improve features, and ensure security (unless your rights override these interests).
- Legal obligation: To comply with applicable laws, such as tax or regulatory reporting.
4. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our App's functionality.
- To personalize your experience and tailor content to your fitness goals.
- To monitor usage and improve our App and services.
- To manage your account and provide customer support.
- To send you updates, newsletters, and promotional materials (you can opt-out at any time).
5. Sharing Your Information
We do not sell your personal data. We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf, such as payment processing or data analysis.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
6. International Data Transfers
Your information may be transferred to and stored on servers outside the European Economic Area (EEA), including in Australia, the United States, or other locations where our service providers operate. When we transfer your data, we ensure appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or transfer to countries with an adequacy decision.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Account data: Retained for the life of your account. If you delete your account, we will permanently erase all data within 30 days.
- Support correspondence: Retained for up to 12 months.
- Legal obligations: Certain records may be retained longer as required by law.
8. Your Data Protection Rights
Under GDPR, you have the right to:
- Access: The right to request copies of your personal data.
- Rectification: The right to request correction of inaccurate or incomplete data.
- Erasure: The right to request deletion of your personal data under certain conditions.
- Restriction: The right to request restriction of processing your personal data.
- Objection: The right to object to our processing of your personal data.
- Data Portability: The right to request transfer of your data to another organization or directly to you.
To exercise these rights, please contact us at
hello@getlimber.app9. Data Access & Deletion in the App
- You may delete your account at any time under Profile → Delete My Account, which permanently removes your personal data.
- You may request a copy of your data using the Request My Data option inside the app, or by contacting us directly. We will provide it in a structured, commonly used format (CSV or JSON).
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.
11. Third-Party Links
Our App may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services before providing them with your personal information.
12. Children's Privacy
Our App is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: hello@getlimber.app
- Mailing Address: 81-83 Campbell Street Surry Hills NSW 2010 Australia
